Privacy Policy
Last updated: October 2025
This Privacy Policy describes how Miggy’s World LLC (“MIGGY,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.getmiggy.com (the “Site”).
By using our Site, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect information to process orders, improve your experience, and keep you informed about MIGGY:
- Personal Information: name, email, shipping/billing address, and payment details (processed securely via Shopify).
- Device & Browsing Data: IP address, browser type, pages visited, and session data to enhance performance and UX.
- Cookies & Tracking: MIGGY uses Shopify, Klaviyo, Meta (Facebook/Instagram), TikTok, and Google Analytics pixels to personalize ads and measure performance. You can disable cookies anytime in browser settings.
2. How We Use Your Information
We use your data to:
- Fulfill and ship orders
- Provide updates and customer support
- Improve our Site and services
- Send marketing communications (with consent)
- Comply with legal obligations
MIGGY does not sell or rent your personal data.
3. Email Marketing
When you sign up or make a purchase, you may receive occasional emails about product updates, wellness content, or offers.
Emails are managed securely through Klaviyo.
You can unsubscribe anytime using the link at the bottom of any email.
4. Sharing Information
We share limited data with trusted service providers for operations:
- Shopify (store platform)
- Klaviyo (email)
- Meta, TikTok, and Google (ads and analytics)
These partners maintain strict data protection agreements.
5. Data Retention
We keep your data as long as necessary for business, tax, or legal reasons. You may request deletion by contacting support@getmiggy.
6. Security
We use Shopify’s secure SSL encryption and industry-standard measures to protect your information. However, no method of transmission is 100% secure, and you use our Site at your own risk.
7. Children’s Privacy
Our Site and products are intended for adult pet owners (18+). We do not knowingly collect information from children.
8. Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last updated” date.
9. Contact
support@getmiggy.com
Miggy’s World LLC, Miami, Florida, USA
Refund Policy
Last updated: October 2025
We stand behind the quality of our products and want you to be fully satisfied with your purchase.
Returns
Due to product safety and hygiene standards, we only accept returns of unopened, unused products within 30 days of delivery.
To request a return:
Email support@getmiggy.com wit
Refunds will be issued to the original payment method within 5–10 business days after receiving the product.
Shipping costs are non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 7 days of receipt and we’ll replace it immediately.
Subscription Policy
Last updated: October 2025
MIGGY’s Subscribe & Save option makes it easy to maintain your dog’s daily wellness routine while saving 15%.
How It Works
When you subscribe, your selected product(s) will ship automatically according to your chosen frequency (e.g., every 30 days). Your payment method will be billed at each renewal.
Managing Your Subscription
You can modify, skip, or cancel your subscription anytime before your next billing date by logging into your account or contacting support@getmiggy.
Orders that have already been processed or shipped cannot be canceled or refunded.
Cancellations
No cancellation fees apply — you’re free to cancel at any time.
MIGGY — More Life. Better Life.
